Can I cancel my order?

Once an order is placed, we begin processing it quickly, so there is a limited window in which a cancellation is possible. If you need to cancel, please reach out to us as soon as possible through our contact page or by emailing our support team directly — the sooner we hear from you, the better the chance we can catch it before it ships.

If your order has already been fulfilled and shipped, we won't be able to cancel it at that point. In that case, you're welcome to start a return once the package arrives. Here's a quick summary of when cancellations are most likely to be honored:

• Before fulfillment: We will do our best to cancel and refund your order in full.

• After fulfillment but before shipping: This is a narrow window, but contact us immediately and we will check on it.

• After shipping: Cancellation is no longer possible, but a return may be an option once you receive the order.

We want every experience with Bear Blend to feel right for you. If something came up and your needs have changed, just get in touch and we will work with you as thoughtfully as we can.