by Anthony Bear | Aug 19, 2025
We understand that some people may be in a situation where they prefer discretion! All of our shipments are mailed in a plain manilla bubble envelope or a brown box, depending on the size of the package. Although the packages themselves aren’t covered in branding, we...
by Anthony Bear | Aug 19, 2025
There are a few reasons that this might be the case! The first reason is that USPS can take 24-48 hours to update the package’s location, so it could be on its way to the facility. We’ve also seen cases where USPS has skipped the original scan-in. After a few days,...
by Anthony Bear | Aug 19, 2025
Pack and ship operates Monday through Friday, excluding holidays. We work with the United States Postal Service, or USPS to make deliveries. USPS usually delivers within 3-5 business days once they receive the package. If you’d like to request another service, please...
by Anthony Bear | Aug 19, 2025
All retail orders shipping within the United States and its territories that total $69.00 USD or more are eligible for free shipping! For orders under $69, shipping varies. If it helps, try adding small extras or even some sample sizes to boost your order up past that...
by Anthony Bear | Aug 19, 2025
We can edit orders before they have been shipped! If you’d like to update your address, please email us with the request immediately at [email protected], along with your order number. Customer service makes sure to check all requests before pack and ship...