It’s been a few days and USPS tracking says that they haven’t received the package, is that normal?

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There are a few reasons that this might be the case! The first reason is that USPS can take 24-48 hours to update the package’s location, so it could be on its way to the facility. We’ve also seen cases where USPS has skipped the original scan-in. After a few days, the package pops up closer to the recipient’s address and is delivered within the next day or so.

Another reason is that we make our herbal blends in small batches, and we run out of stock! When that happens, it might take a few days to make sure we have all the materials to get everything out in a timely manner. If you’re looking for an update, please email [email protected] and they can try and find out where your package is!

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