We can cancel orders before they are shipped! If you’d like to cancel an order, please email us with the request immediately at [email protected], along with your order number. Customer service makes sure to check all requests before pack and ship processes orders, and will be able to assist with the request before pack and ship begins!

However, once an order has been processed and a tracking number has been sent out, we cannot cancel the order. We do accept returns on unopened products, please see “Can I return products?” for more information.